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Small banner adjusting

Our international team of adjusting specialists provide expertise in construction, property, general liability and other niche adjusting areas.

How we can help

We have a market leading reputation

With teams based in the UK, Ireland, Canada and Australia, our specialist adjusters investigate and deal with a wide range of claims.

We have a team of experts you can trust.

Our experienced and multi-disciplinary adjusting teams comprise of chartered loss adjusters, building surveyors, quantity surveyors and engineers who bring real sector expertise to the areas they work in.

Many of them have practiced in the areas they work, bringing a real understanding of the issues involved when dealing with a claim.

Construction / Property

The teams have expertise in all construction and property related aspects and deal with professional indemnity, contract works, construction and engineering claims.

They have specialist knowledge to address quantum including property valuation, delay, business interruption, loss of profit, mitigation of loss and costs of materials.


Our specialist liability adjusters investigate, manage and resolve a wide range of claims, including public liability, employer’s liability, product liability and medical malpractice.


The emphasis is on technical excellence, a cost effective service, collaboration and pragmatic, commercial advice.

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Our Global Locations



Adjusting provides adjusting services in respect to claims arising under contract works, construction liability (both property and personal injury) and professional indemnity policies, to insurers and underwriters involved in construction and engineering and general building areas. These cover a diverse range, from claims by and against head and sub-contractors to claims against engineers, architects and surveyors and other construction professionals.

What we do

Specialising in claims relating to and arising from Construction and Engineering; whether this is in the form of contract works, public and product liability, or professional indemnity claims, we have extensive experience in all classes.

Our main areas of operation are key Loss Adjusting services in respect of claims resolution, including:

  • Investigation of circumstances including:
    - Review of policy liability
    - Review of liability and contractual issues
    - Review of quantum and costings
  • Scopes of Work
  • Desktop assessments
  • Dispute resolution and mediation
  • Representation of insurers and insureds at tribunals/mediations
  • Litigation support

Why Adjusting Australia?

With a focus on outcomes but with an intuitive understanding that claims handling is a relationship-based exercise, we are a dynamic and experienced team offering specialist expertise in Construction and Engineering claims including: 

  • Insurance Claims
  • Desktop Assessment
  • Scopes of Work
  • Dispute Resolution and Mediation
  • Tribunal Representation
  • Litigation Support

We offer the best of both worlds: Our offices are locally managed and operated, such that we can offer bespoke solutions to meet client needs, while our back office functions such as accounting, data management and compliance are managed centrally, which creates efficiencies that are passed on to our clients.

Adjusting is part of our Connected Services division which contains a range of independent businesses that work alongside, support and deliver products and services to our legal teams and clients.

We are a global legal business, transforming legal services through our people for our clients. We have over 25 key locations and 2,700 people delivering services and solutions that go beyond expectations.

Australia - Sydney

Ian McWalter, Director
T: +61 (02) 98687188
M: +61 418602379 E: ian.mcwalter@dwfadjusting.com

Office address:

Suite 1, Level 1, 123 Midson Road
Epping, NSW 2121 

Australia - Melbourne

Ian McWalter, Director
T: +61 (02) 98687188
M: +61 418602379 E: ian.mcwalter@dwfadjusting.com

Office address:

Suite 114, Level 1
486 Lower Heidelberg Road
Lower Heidelberg, VIC 3084



Specializing in liability insurance claims, we understand the importance of providing our clients with a solution that delivers the desired results by utilizing our technical expertise, with a clear focus on a partnership approach with all involved stakeholders.

What we do

Our technical adjusting expertise is focused on the handling of liability claims, including investigation, coverage analysis, liability and damage analysis, determination of appropriate reserves, development of defence strategies, working with legal counsel and experts, participation in alternative dispute resolution facilities and settlement of claims, in accordance with client requirements.

Our approach

Our mission is to utilize our expertise and experience to deliver technical adjusting services, focusing on exceeding the needs of our clients with creative, effective and efficient strategic approaches to the handling and resolution of liability claims.

We work with policy holders and claimants to develop an in-depth technical understanding of claims in the early stages and as they develop, so that we are well positioned to provide all involved stakeholders with recommendations for reserve management as well as resolution strategies.

Why Adjusting Canada?

We are a dynamic team of experienced professional independent adjusters offering expertise across multiple disciplines including;

  • General liability
  • Wrap-up liability
  • Professional liability for a wide array of professions
  • Medical malpractice
  • Pharmaceutical product liability
  • Directors’ and Officers’ liability
  • Municipal liability
  • Environmental impairment liability 
We utilize our technical expertise to deliver customer centric solutions by cultivating and fostering strong relationships with various stakeholders including Lloyd's syndicates, brokers, cover holders, retail brokers and MGA's, as well as domestic insurers.

We offer the best of both worlds: Our offices are locally managed and operated, such that we can offer bespoke solutions to meet client needs, while our back office functions such as accounting,
data management and compliance are managed centrally, which creates efficiencies that are passed on to our clients.

As part of the Connected Services division, we work closely with Claims Canada, which offers TPA services where required to complement our technical expertise.


T: +1 647 256 3525

E: krystyna.kouri@dwfclaims.com

Office address:

111 Queen Street East
Suite 450
Toronto, ON
M5C 1S2

United Kingdom

United Kingdom

Strong market competition and low investment returns, combined with a need to control the costs incurred in the investigation and settlement of claims, continue to present the insurance sector with challenges.

What we do

Our Adjusting team provides technical expertise, to insurers involved in the construction, building and surveying sectors, across all professional indemnity, adjusting and other construction related matters. With a track record spanning UK-based and international projects ranging from commercial warehouses and underground rail systems through to harbours, airports, energy installations and residential development, we have particular experience in advising on claims involving architects, engineers, quantity surveyors, property surveyors and design and build contractors.

United Kingdom

Paul Dally, Head of  Adjusting T: +44 161 603 4988
M: +44 7709330209 E: paul.dally@dwf.law

Office address:

20 Fenchurch Street

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