How we can help you
- We provide training and defensibility management seminars to our insureds, considering care home claims experiences, and providing feedback on the industry as a whole.
- Our extensive and comprehensive experience delivers a sound grasp of how challenging this heavily regulated and high risk environment can be for our insureds and their insurers.
- Our specialist care home claims handlers offer high-quality outsourced solutions to our insurer clients, regularly under delegated authorities conferred by insurers.
Our claims handlers use our bespoke proprietary EvoClaim software, guaranteeing Lloyd’s and FCA compliance and enabling real-time access to the entire claims history and tailored MI.
When using EvoClaim, clients can access reports and statistics on individual claims or entire portfolios, as well as multiple years of account. In addition, a client dashboard is available via our secure client extranet which provides instant graphical analysis on claims according to statistics such as business type, location and type of claim.
This immediately accessible live information is beyond that available to most underwriters, even in large corporate entities, and sets the service provided by DWF apart.