Retail | DWF 360 Services

Our software delivers innovative solutions that enable retailers to develop robust risk management.

We equip them with the tools to reduce risk, lower costs and maintain a competitive advantage in the market.

Retail operations are fraught with risk, which is heightened during seasonal peaks. And, when the economy is down, claims go up…particularly fraudulent ones.

When sales are impacted, if you can’t increase your revenues, you’ll need to reduce your costs. But what about those costs that often fly under the radar, such as insurance claims that are made against you?

EvoClaim is a full-service solution that will empower you to reduce risk and manage insurance claims, and your customers’ experience, more effectively. All whilst keeping your brand reputation intact.

Whether your business model is centred on bricks, clicks, or a mixture of both, seasonal trends create peak periods when retailers are at greater threat of unexpected risk, often due to a lack of preparedness for the uplift in activity and subsequent pressure on operations. Our software will allow you to leverage data insights to predict risk and initiate actions to protect your business when at its busiest.

Superior claims data analysis will highlight risk hotspots across your operations, to allow resources to be allocated where they are needed most to preserve customer experience, mitigate insurance expenses, and manage the total cost of business risk.

The benefits

Precision insight to inform decisions

Qualitative data, immediate communications, and real-time MI combine to enable retailers to predict potential exposure and built capabilities to prevent incidents occurring and protect future operations by incorporating knowledge into strategic decision-making.
Removing scope for error

Automation saves valuable time and cost, eliminating the human errors that can occur with manual processes and lead to substantial losses. 360 guarantees data integrity and provides a complete and full picture of operational performance to allow quick settlement and protect against fraudulent claims.
Reliable protection

Our 360 software solutions are designed, built, and maintained by claims professionals with extensive knowledge and experience of the retail sector, providing clients the assurance their risk and claims management has been shaped to deal with the specific risks they face and will deliver the efficiencies needed to ensure continued growth and profitability.

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Ashley Moss