How we can help you
By understanding business risks and their associated costs, we can implement corporate claims management strategies to mitigate, avoid and reduce the impact of these risks.
Our experienced team can meet your business' full requirements across all classes of claim – from the most complex down to straight-forward high volume. Our highest quality customer service underpins our offering as we support the full claims journey seamlessly.
We recognise that the nature and outcome of claims is relevant to stakeholders right across your business, so we work collaboratively with those stakeholders to get the best result and feed business learning.
In our approach to managing corporate claims, we:
- will work as an extension of your business, protecting your brand
- look at your total cost of risk and take this into account when developing strategies so we minimise your indemnity spend
- proactively look for early settlement where there is liability
- work under a Delegation of Authority (DOA) but escalate agreed key matters to help you to understand your risk profile and conduct efficient investigations to enable quick decision-making
- provide a strong focus on fraud
- fight the right cases using litigation as a tool
- provide bespoke MI tailored to your needs to help draw out the best insight on trends and issues
- use horizon scanning and in-depth sector insight
- ensure you have focused account management at all times
- hold regular review meetings with your key internal and external stakeholders to consider the whole service portfolio, providing a holistic approach to your claims and related risks