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Financial Lines

Our Financial Lines team is part of a global claims management & adjusting business and specialises in the management and administration of all classes of Financial Lines claims.

Rather than delivering a standardised claims solution across all lines of business and client requirements, we approach each client relationship as a partnership. We understand the importance of providing claims management expertise in a way and at a cost that delivers the results you need and want.

What we do

We recognise that across different jurisdictions and lines of business, claims management protocols need to be adjusted to account for the underlying risk and varying legal, social and political environments. Certain fundamental principles, however, underpin the successful mitigation of claim and cost expense in all territories.

Working for a large number of insurer clients, we are trusted to deliver a bespoke claims management and support service on a global level.

Our approach to managing claims is centred around ensuring each client can choose a way of working that suits them. We offer First Notification of Loss cradle-to-grave claims management under a delegated authority; hub management as a centralised point for collation of data from multiple service providers; as well as deductible claims management and excess layer/follow market claims administration. We can also offer claims management within a client's environment as well as ECF.

Understanding the importance of commercial experience

We have dedicated teams in the U.S, Canada, Australia, France, Italy, the UK and Ireland. Our commitment to delivering the most relevant, effective claims service is grounded in the commercial experience of our staff. Our claims handlers have a combination of insurance market and legal expertise (legally qualified), having previously worked in brokerages, law firms, coverholders or insurance companies and syndicates. We are also able to draw in other experts, from across DWF, where necessary.

Why instruct our claims team?
  • We are the only commercial SME Third Party Administrator with a global footprint in all the major international insurance hubs
  • Multiple classes of business or territories can be catered for under one global contract
  • All operational and accounting functions are centralised at our London HQ, allowing all other offices to concentrate on service delivery to their client base
  • Simple but flexible pricing structure
  • We are a global legal business, transforming legal services through our people for our clients. We have 33 key locations and over 4,300 people delivering services and solutions that go beyond expectations.


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