Introduction
Edinburgh visitor levy scheme guidance
Accommodation providers have discretion over when to charge the Levy: at booking, check-in, check-out or by absorbing the costs. The guidance reiterates that UK price transparency laws (Digital Markets, Competition and Consumer Act 2024 and Price Marking Order 2004) require the Levy to be included in the final advertised price.
The Levy becomes payable once a guest has purchased the right to stay and entered the accommodation. If a pre-paid booking is cancelled, the Levy must be refunded.
The guidance confirms that exempt individuals (including, for example, individuals with unsafe or unfit homes, the homeless, asylum seekers amongst others) must pay the Levy upfront and reclaim it from the Council after entering accommodation liable to charge the Levy, however further guidance is to follow as the category of exempt individuals is complex. A discretionary exemption is available for accommodation provided for charitable purposes. To qualify, providers must apply to the Council where the property is occupied by charity or trustee of a charity, and overnight stays are wholly or mainly for charitable purposes. Accommodation providers who do not charge for overnight stays or who exclusively accommodate exempt individuals are not liable for the Levy.
The accommodation provider has responsibility for collecting and remitting the Levy quarterly to the Council via an online platform which is currently under development.
Payment
Penalties for non-compliance or late payment will be proportionate, with consideration given to whether reasonable steps and due diligence were taken by the accommodation provider. Specific penalties are yet to be confirmed.
To recognise and offset the administrative costs of implementing the Levy, providers may retain 2% of the Levy collected, with the retention mechanism still to be confirmed.
Challenges of the roll out period
Key challenges include adapting booking systems, particularly third-party booking systems, to ensure the Levy is applied to stays booked starting from 1 October 2025 for stays from 24 July 2026 and clearly disclosed to customers.
The administrative burden on providers includes ensuring the Levy is collected, accurately managed for record keeping purposes and submitting quarterly returns as well as remitting the Levy to the Council.
Accommodation providers within the Edinburgh City Council boundary should begin reviewing systems, pricing and sales platforms and record keeping processes to ensure full compliance with the Visitor Levy requirements.