Supporting and connecting with our clients

Risk Based Approach

Our experience, judgement and sector knowledge inform the following risk evaluation criteria when considering who are clients are and what services we provide. This ESG risk evaluation is also being applied to existing clients, to anticipate emerging concerns or as part of the client annual review process.

Client Due Diligence

As part of our ESG client due diligence and Client ESG Policy, we assess:

• The potential for stakeholder concern regarding the client, client matter or sector
• The probability of such concern generating reputational risk or future impact on income
• The potential for risk mitigation measures to be developed and applied

ESG Advice 

Our integrated legal management (ILM) means that we have a broad offering to support our clients in the sustainability and ESG sphere. Aside from our ESG legal advice which predominately sits across four key themes; Environment, Climate Change and Energy Transition, Community Development & Investment, Business & Human Rights and Responsible Business & Governance. We also support clients with their own ESG strategies and implementation, share best practices and provide bespoke educational programmes to senior leadership teams.

Thought Leadership & Insights

We regularly produce content exploring various aspects of ESG which we share with our clients, our flagship report in 2021 was a global research report looking at ESG and Sustainability across various sectors and locations, exploring the challenges and opportunities companies face now and what they anticipate for the future. Here you will find our full list of content. We also collaborate with clients on roundtables, events and seminars on ESG themed discussions.

Training

Our Zing 365 training and learning business can reduce the environmental impact of travel to deliver digitally, the suite of content includes ESG focused modules for clients to ensure compliance. In 2022/23 the team will be developing further ESG modules.

Digital Transformation

Managing our business through a global pandemic has shone a spotlight on the art of the possible, using technology and tools to help us work in new and different ways to meet client needs, reduce costs, increase productivity and improve the sustainability of our business. Our lab in Pune, India has a special focus on building and testing emerging technology.

Innovation in Products & Services 

Since 2021, impact analysis has formed part of our innovation process, it is used to conceptualise new ideas and pitch for investment. The environmental impacts of a new product or service are evaluated alongside the potential economic returns. The analysis considers business purpose and a commitment to reduce negative impacts.