Broker Expo is the UK's broker only audience event, where the insurance community meet to discover new ideas and make new contacts.
This year, DWF will be showcasing its integrated legal and business services, including:
- Zing365 – a market-leading training provider to the insurance and financial services sectors
- DWF360 – delivering market-leading, claims and risk management software
- Claims Management – providing a centralised, blended claims management solution
Meet our friendly team at stands 51 & 52.
Join our session at Broker Expo: Emotional Intelligence and Assertiveness
Join Fran Burgess, CEO and James Read, CCO of Zing365 in this session focused on understanding and using Emotional Intelligence (EI) as an important aspect of dealing with customers, colleagues and stakeholders.
EI is a key part of management and leadership and this session will help participants become more aware of themselves and the impact that it has within their roles in a variety of different situations.
In this session, we will be covering:
- The importance of EI for individuals and the five key characteristics of EI
- How to enhance your EI skills
- Positive thinking and self awareness
- How to select the right approach for the right situation