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About us


Challenging Convention – the future of legal services

DWF's Legal Operations Division (formerly Mindcrest) is the Group's alternative legal services provider, serving major corporates and law firms, globally. We deploy process efficiencies, technology and best-shore solutions to create better outcomes for our clients.

As the pioneer in creating the ALSP market, we continue to redefine legal services by combining experienced teams, innovative processes, pioneering technology and data analytics. Recognised by Chambers Global as a Band 1 ALSP, we drive efficiency, scale and quality for our clients whilst reducing legal spend.

Our team applies in-depth expertise across a wide range of industries, connecting solutions with challenges to drive results and building lasting partnerships. Outsourcing specific legal tasks to our experienced colleagues allows our in-house clients to focus on more commercial activities that allow them to differentiate and grow.

Our Story

Our 20 plus years heritage gives us a deep understanding of the evolving alternative legal sector and allows us to identify the challenges faced by our clients. We challenge traditional practices and introduce innovative solutions that improve cost management without compromising on the quality of service.

Incorporating strong project management and new technology into our service offerings, we have redefined the role of law firms by delivering outsourced alternative legal services that enhance the efficiency of their teams. With forward-thinking talent, cutting edge technology and a loyal client base, we continue to lead with delivery centers in the US, UK, and India, servicing our clients around the clock.

As part of the DWF Group, we offer clients access to full end-to-end solutions via our unique integrated legal services proposition that brings together our market-leading alternative legal services offer with our Legal Services and Business Services teams. The result is smart, innovative and integrated solutions that make the best use of resources whilst delivering the most value.