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Luca Schilardi

Head of Claims Management and Adjusting Europe, Milan

Luca is Head of Claims Management & Adjusting (CMA) Europe where he oversees all operations related to claims management (TPA) and adjusting within the group, ensuring operational efficiency and compliance with the highest service standards for insurance clients in Italy and across Europe.
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Experience

Luca brings over 27 years of expertise in the insurance industry, spanning both the Lloyd’s and company markets. He specialises in handling complex non-marine claims across multiple classes, including professional indemnity, financial institutions, directors and officers, and medical malpractice.

As Head of CMA Europe, Luca leads a team of 25 professional and drives business development initiatives both in Europe and UK. His extensive experience includes significant involvement in managing major claims with a material impact on the London Insurance market.