Kathleen brings a wealth of experience in the insurance industry, with expertise in the claims sector, having previously served as Vice President of Claims at Minnesota Lawyers Mutual Insurance Company.
She also held senior leadership positions at AXA XL and Zurich North America. Kathleen's expertise is in malpractice and professional liability claims and is known for her forward-thinking approach to claims management.
Among her many accolades, Kathleen has received the Distinguished Service Award from the Professional Liability Defense Federation (PLDF), where she also served as President. She is a sought-after speaker and expert contributor for leading industry organisations, including the American Bar Association, International Association of Defense Counsel, and PLDF.
Kathleen’s appointment strengthens the ongoing expansion of DWF’s Claims Management and Adjusting business. It follows the September 2024 acquisition of Proclaim, as well as key leadership appointments including Antonio Herrera Sancho as Head of CMA in Spain, Darren Goldman as Head of CMA in North America, and Luca Schilardi as Head of CMA in Europe.
Commenting, Paul Cowen, Global Head of Claims Management and Adjusting, said: “We are thrilled to welcome Kathleen, an experienced and respected industry leader, to our team. Her arrival marks a significant milestone in our continued growth in the North American market and her leadership will play a pivotal role in advancing our capabilities, strengthening client relationships, and supporting our strategic ambitions."
Kathleen added: “I’m thrilled to be joining DWF at such a dynamic time for the business. The company’s commitment to innovation, client service, and international growth deeply resonates with me. I look forward to working with our talented team to further strengthen our claims management capabilities and support our clients across the US and beyond.”
She also held senior leadership positions at AXA XL and Zurich North America. Kathleen's expertise is in malpractice and professional liability claims and is known for her forward-thinking approach to claims management.
Among her many accolades, Kathleen has received the Distinguished Service Award from the Professional Liability Defense Federation (PLDF), where she also served as President. She is a sought-after speaker and expert contributor for leading industry organisations, including the American Bar Association, International Association of Defense Counsel, and PLDF.
Kathleen’s appointment strengthens the ongoing expansion of DWF’s Claims Management and Adjusting business. It follows the September 2024 acquisition of Proclaim, as well as key leadership appointments including Antonio Herrera Sancho as Head of CMA in Spain, Darren Goldman as Head of CMA in North America, and Luca Schilardi as Head of CMA in Europe.
Commenting, Paul Cowen, Global Head of Claims Management and Adjusting, said: “We are thrilled to welcome Kathleen, an experienced and respected industry leader, to our team. Her arrival marks a significant milestone in our continued growth in the North American market and her leadership will play a pivotal role in advancing our capabilities, strengthening client relationships, and supporting our strategic ambitions."
Kathleen added: “I’m thrilled to be joining DWF at such a dynamic time for the business. The company’s commitment to innovation, client service, and international growth deeply resonates with me. I look forward to working with our talented team to further strengthen our claims management capabilities and support our clients across the US and beyond.”
