• AU
Choose your location?
  • Global Global
  • Australia
  • France
  • Germany
  • Ireland
  • Italy
  • Poland
  • Qatar
  • Spain
  • UAE
  • UK

Agria Pet Insurance chooses DWF 360's EvoClaim to support growth

11 March 2021
Leading pet insurer, Agria Pet Insurance, has implemented DWF 360's claims and insurance policy management software, EvoClaim, to replace its legacy end-to-end insurance system. 
Agria Pet Insurance needed to replace its aging legacy policy management and claims solution to help support business growth and increased levels of customer service satisfaction. Agria was already handling hundreds of thousands of customer policies. A more scalable, secure and performant solution had to be found that could deal with an increase in high volume transactions to cater for Agria’s impressive growth in the UK.

After an exhaustive search and selection process, Agria selected the claims management software EvoClaim from DWF’s risk management software division, DWF 360. As the EvoClaim solution was flexible, Agria also commissioned DWF 360 to replace Agria's end-to-end insurance platform solution, which caters for policy quoting, inception, renewal, adjustments, rating, complaints and claims. Equally, DWF's deep understanding of the insurance market undoubtedly assisted in ensuring software was exactly adapted and tailored for all of Agria's requirements, and ultimately translated into a 100% fit solution. 

Simon Wheeler, Managing Director at Agria Pet Insurance, said: "We had reached a stage where our aggressive growth trajectory was being impacted by the limitations of our legacy policy administration platform. After a meticulous selection process, the EvoClaim solution now provides super-efficient claims management and has been developed into a full end-to-end insurance system that delivers sophisticated process automation, data enablement and digital capability; prerequisites to accelerate our ambitions in the UK and extend the option to support Agria’s international expansion."

Ashely Moss, CEO of DWF 360 said: "We are delighted to be working with Agria, it's a pleasure working in partnership across our respective teams to make the project a success. The DNA from our knowledge of the insurance market of over 25 years together with our flexible and adaptable risk software platform, we can ensure delivery of performance, scalability and security to clients."

DWF 360 is the risk software division of DWF. DWF 360 has developed a suite of fully configurable risk software that enables customers to manage their insurance software needs end-to-end, mitigate incidents occurring, monitor/maintain compliance and deliver key awareness alerting through to trend management information reporting. The full suite approach is grounded in managing the entire process of flexible, adaptable and secure software implementation that can, in our changing world operate anywhere remotely.

Further Reading

We use cookies to give you the best user experience on our website. Please let us know if you accept our use of cookies.
Manage cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. We mainly use this information to ensure the site works as you expect it to, and to learn how we can improve the experience in the future. The information does not usually directly identify you, but it can give you a more personalised web experience.
Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change permissions. However, blocking some types of cookies may prevent certain site functionality from working as expected 

Functional cookies

(Required)

These cookies let you use the website and are required for the website to function as expected.

These cookies are required

Tracking Cookies

Anonymous cookies that help us understand the performance of our website and how we can improve the website experience for our users. Some of these may be set by third parties we trust, such as Google Analytics.

They may also be used to personalise your experience on our website by remembering your preferences and settings.

Marketing Cookies

These cookies are used to improve and personalise your experience with our brands. We may use these cookies to show adverts for our products, or measure the performance of our adverts.