“I’m sorry, but we can’t do that for you – our systems are down, and I don’t know when they’ll be running again.”
It’s a message that no insurer wants to give, and no frustrated customer wants to hear.
However, if you experience service disruption due to a software provider’s technical issues, you’ll be left to deal with the fallout; even if you paid the ample subscription fees in good faith and the error was no fault of your own.
Downtime leads to embarrassing conversations with customers that damage your reputation as a trustworthy business.
Unfortunately, that’s not all.
If your software lets you down for even an hour, there can be a profound impact on revenue. New enquiries, upsells and renewals must grind to a halt, while your entire team are unable to work.
Your software provider may lead you to believe that these catastrophes are inevitable. We know that isn’t true.
EvoSuite is a full-service, end-to-end solution that will liberate you from tired legacy systems, siloed data, and outdated MI – all while seamlessly working alongside your existing tools for ultimate ease of integration.
We’re experienced enough to help you mitigate and reduce impact – but we’re also small enough to be agile. Our customer centricity makes us different to the software providers you’re familiar with and it means we can put your requirements first, without the threat of major outages or hours without communication.
With our help, you will:
- Improve efficiency and see real returns, almost immediately
- Reduce claims lifecycles and empower fast decision-making
- Increase process compliance
- Support a mobile/agile work force
- Strengthen data security and integrity
- Enhance MI for faster, data-driven decisions and a single version of truth.
Don’t wait for your current software provider to let you down twice.