Experience
Angela specialises in complex claims engaging with multiple stakeholders in order to support defensibility strategies, securing indemnities and recovery of outlay; working proactively with clients to foster a culture of continuous improvement. Angela regularly advises in matters involving potential reputational damage requiring sensitive resolution.
Angela was lead advisor to TfL in 2016 providing technical oversight of third-party injury claims arising from the Croydon Tram Derailment and rehabilitation support for survivors and bereaved. As one of the UK’s worst rail disasters, the accident attracted widespread press coverage. Angela also provided advice to insurers in relation to reserves, claims handling and rehabilitation schemes arising from the Grenfell Tower Tragedy 2017 to 2019.
Angela has specialist knowledge of transport claims and represents rail operators across many classes of transport including mainline, underground, trams and light rail operators. Angela has defended claims involving passengers/trespassers who have suffered life changing or fatal injuries and handled psychiatric claims from employees injured whilst working on the rail network. She has successfully defended rail operators in claims brought by vulnerable passengers due to mental ill health or under the influence of drink/drugs.
Angela also represents highway authorities in the management of claims involving cyclists and pedestrians arising from alleged failure to maintain the highway and/or negligence in the layout of the highway.
Angela maintains an interest in the opportunities of automation and technical innovation and has contributed to National and Trade Media on the challenges and opportunities posed by e-scooters.
Testimonials
- "Created trust between the involved parties. Angela was unhesitating in her commitment, always willing to take on difficult and challenging tasks. She is a pleasure to work with.”
- “Angela is an astute tactician in the most sensitive and significant of cases. She sees “the bigger picture” when there are background issues to be considered and is truly a value add for commercial clients. Beyond Angela’s own cases, her team can be counted on to progress cases with complex issues towards positive results in their own right. Highly recommended.”
- “Angela’s commitment and dedication are second to none. She has a truly incisive approach which she demonstrates in her comprehensive and clear advice. Her in-depth knowledge of our business and collaborative approach adds significant value, which is instrumental to the impressive results we achieve by working so well as a team. I consider our work in very capable hands.”