In this video for our Brave New Law series for GCs, Catherine McGregor speaks with Paul Boyle, group deputy general counsel at Serco and Hilary Ross, managing partner of DWF’s London office.
In 2015 Serco was on the brink of collapse but over the last 5 years it has turned itself around under a refreshed strategy. Paul joined in early 2017 and during that time and has helped to oversee a move toward much greater operational efficiency in the whole global legal team.
DWF is one of the few law firms to become a legal business listed on the FTSE index. It offers a range of services it can apply to clients’ needs not just legal ones.
Hear what they both have to say about leading through change.